Switching to a new energy deal for your home or business can be a great way to save money – and it’s easier than you might think.

Here we answer all the important questions about switching your supply.

What’s the difference between switching domestic and business energy supplies?

It’s easier than ever to switch home energy suppliers, and business energy isn’t far behind. There are just a few key differences to be aware of:

When can I leave?

Home: At any time, but you may incur an exit fee if you’re on a fixed rate tariff.

Business: You can’t switch to another supplier before your existing fixed term contract comes to an end.  You can seek prices from your existing supplier and other suppliers at any time.

Who contacts my previous supplier?

Home: The new supplier handles this.

Business: You must inform your previous supplier of your intention to switch by issuing a notification of termination. This can be served between 28 days and three months prior to the end of your current contract.

How long does a switch take?

Home: It should take no longer than 17 days (that includes a 14-day cooling-off period).

Business: It should take no longer than 28 days, providing you have given a termination notice to your previous supplier.

Can I get a dual fuel contract?

Home: Yes

Business: No. You will need to secure separate contracts for business gas and business electricity.

How can I get a quote/make a switch?

Engage directly with a supplier.

• You can also speak to us on the phone with our customer service team, or visit our showroom based in Accrington , Lancashire.
• Prefer to manage the process online? You can email us at info@theenergyguys.uk, or use our online message app , leave your details and we will call you back

What information do I need to get a quote and switch?

All you need is the following:

• Your business name and supply address
• Your contract end date. It is important for a new supplier to know this to be able to calculate prices correctly.
• Your MPAN/MPRN (the identifying numbers for your electricity and gas meters).
• Your annual consumption. This is to give the supplier an idea of how much gas and/or electricity you use per year.

All the information you need can be found on a recent business gas and/or electricity bill.

If you’d like a quote from The Energy Guys, you can simply send a copy (or a photo) of a recent bill to info@theenergyguys.uk. We’ll prepare a quote for you and get back in touch.

How much should I be paying? / How do I know what’s a good deal?

The gas and electricity wholesale markets are very volatile and prices can vary significantly within a short period of time.  With this in mind, the advice is to shop around, but be aware that the market could go up or down while you’re shopping!

Compare the standing charges, unit rates and actual total annual cost to understand how the deals stack up.  It is not recommended to look at the standing charges or unit rates in isolation because they may be misleading to the overall amount your business will pay.

And remember, price isn’t necessarily everything. Suppliers offer various billing and servicing options, so make sure you check a supplier can fully satisfy the needs of your business.